Privacy policy

Last updated: 15 October 2026

Who we are

UK→Spain Removals is a UK-based specialist removals firm. We are the data controller for any personal information you give us through this site, by phone, by email, or in person. Our office is at 2 Great Portland Street, Oxford Street, London W1W 8QD. You can reach us on 0800 652 7561.

What we collect

• Contact details — name, phone, email — submitted via the quote form, contact form, or by phone/email.
• Move details — pickup address, drop-off address, approximate volume, dates.
• Payment details — taken securely at point of booking via our payment provider; we do not store full card numbers.
• Your cookie choice, stored in your browser so we do not ask again.
• If you accept analytics: anonymous usage data collected by Google Analytics, such as the pages you view and the device type.
• When you use the quote form: signals collected by Google reCAPTCHA to tell people from automated spam.

Why we collect it

To prepare your quote, plan your move, file customs paperwork, contact you about your booking, and satisfy regulatory obligations.

Who we share it with

Only the third parties needed to run your move: HMRC for the UK export declaration; Spanish customs (Agencia Tributaria) for the change-of-residence relief; destination handling partners; the insurer for goods-in-transit cover; and Google, for analytics (only with your consent) and reCAPTCHA spam protection on the quote form. We do not sell your data.

How long we keep it

Quote data: two years from your last contact. Move records: seven years, to meet HMRC record-keeping requirements for business and customs records.

Your rights

Request access, correction, or deletion of any personal data we hold. Contact us at contact@uk-spain-removals.co.uk.

Cookies and third-party services

We store your cookie choice in your browser. Google Analytics, a Google service, loads only if you choose Accept in the cookie notice; it sets cookies to measure which pages are used, and we do not use it for advertising profiling. If you decline, no analytics cookies are set. To change your choice, clear this site's data in your browser and the notice will appear again. The quote form uses Google reCAPTCHA to block spam; it loads when you start filling in the form, and Google's privacy policy and terms apply to it.

Complaints

Right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.